Pay As You Go IT Support

Our Pay As You Go IT support service is ideal for organisations that require ad hoc IT support whilst not committing to a contract; this package is perfect for companies that need complimentary or urgent IT support.

A Targeted Approach to IT Support

We recognise that all organisations may not need a commitment beyond a single project or issue but may require full support for the length of time they wish to pay for. This could range from something as little as a PC repair to a server rebuild; you can use our IT support services for as little or as much as you need.

Key Benefits

Limited costs that are transparent and clear
Professional IT support on demand only when you need it
Provides you with tight control on costs by paying only for what you use
A full range of services without a contractual obligation
Top-up your credits in 30-minute increments
Buy credits as and when required

When We Provide Assistance

Critical Assistance

For when a here and now problem arises. Be it a problem that needs on-site attendance or immediate remote support or just a one-off or an isolated issue that requires addressing.

Individual Assistance

For when you require additional assistance for a particular project or job that you can’t cover in-house.

Short-term Assistance

We can cover for your technical staff members whether they are on holiday, are sick, on maternity / paternity leave or any other cause for absence.

Pay As You Go – Key Features

24/7 x 365 Support
Backup and Restoration Support
Bespoke response times
Bespoke support processes to suit you
ICT Development Planning
ICT Health Check Audit
Network Support
New User Setup
Preventative maintenance & updates
Server Support Hardware
Software Installation
Software Maintenance
Software Support
Unlimited Phone Support
Unlimited Email Support
Unlimited ICT Consultation
Unlimited On-site Support
Unlimited Remote Support
Workstation Support Hardware

The IT support options we offer encompass all of the above technical subjects and more and last for the duration of the Pay As You Go time.

Our Operations

The main areas we undertake our on-site services are Lancashire, Cumbria and the Yorkshire Dales. We are, however, available for larger projects, Cloud Computing Support, web design services, remote IT support and database design services on a UK wide basis.

We have worked with, and continue to work with, clients in the NHS, law firms, charities and other third sector organisations, faith sector organisations, construction companies, schools, council departments, political parties, estate agents, retail outlets and property management firms.

We have a wide range of experience in our services and have applied these services, successfully, to a wide range of professions.

We have clients in Preston, Kendal, Colne, Nelson, Lancaster, Clitheroe, Blackpool, Barrowford, Grange-over-Sands, Heysham, Bradford, Fylde, Morecambe Bay, Longridge, Earby, Settle, Tunstall, Barrow-in-Furness, Ingleton, Carnforth, Garstang, Bentham, the Lake District, Skipton and the surrounding areas and in-between.

Based in Carnforth, just off the M6 at junction 35, we are ideally placed to reach our clients in Lancashire, Cumbria and the Yorkshire Dales.

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