Telephone: 01524 732 807 E-mail: info@mas-solutions.co.uk SMS: 07901 626 368

Pay As You Go IT Support

Our Pay As You Go IT support service is ideal for organisations that require ad hoc IT support whilst not committing to a contract; this package is perfect for companies that need complimentary or urgent IT support.

Pay As You Go IT support Lancashire, Cumbria and The Dales

A Targeted Approach to IT Support

We recognise that all organisations may not need a commitment beyond a single project or issue but may require full support for the length of time they wish to pay for.  This could range from something as little as a PC repair to a server rebuild; you can use our IT support services for as little or as much as you need.

Key Benefits

  • Limited costs that are transparent and clear
  • Professional IT support on demand only when you need it
  • Provides you with tight control on costs by paying only for what you use
  • A full range of services without a contractual obligation
  • Top-up your credits in 30-minute increments
  • Buy credits as and when required

When We Provide Assistance

Critical Assistance

For when a here and now problem arises.   Be it a problem that needs on-site attendance or immediate remote support or just a one-off or an isolated issue that requires addressing.

 

Individual Assistance

For when you require additional assistance for a particular project or job that you can’t cover in-house.

 

Short-term Assistance

We can cover for your technical staff members whether they are on holiday, are sick, on maternity / paternity leave or any other cause for absence.

Pay As You Go – Key Features

  • 24/7 x 365 Support
  • Backup and Restoration Support
  • Bespoke response times
  • Bespoke support processes to suit you
  • ICT Development Planning
  • ICT Health Check Audit
  • Network Support
  • New User Setup
  • Preventative maintenance & updates
  • Server Support Hardware
  • Software Installation
  • Software Maintenance
  • Software Support
  • Unlimited Phone Support
  • Unlimited Email Support
  • Unlimited ICT Consultation
  • Unlimited On-site Support
  • Unlimited Remote Support
  • Workstation Support Hardware

 

The IT support options we offer encompass all of the above technical subjects and more and last for the duration of the Pay As You Go time.

 

What to do now?
If you’re interested in any of our services, please contact us today or call 01524 732 807 for more information and to speak to a member of our team.
Contact Us Today

Our Operations

The main areas we undertake our on-site services are Lancashire, Cumbria and the Yorkshire Dales.  We are, however, available for larger projects, Cloud Computing Support, web design services, remote IT support and database design services on a UK wide basis.

 

We have worked with, and continue to work with, clients in the NHS, law firms, charities and other third sector organisations, faith sector organisations, construction companies, schools, council departments, political parties, estate agents, retail outlets and property management firms.

 

We have a wide range of experience in our services and have applied these services, successfully, to a wide range of professions.

 

We have clients in Preston, Kendal, Colne, Nelson, Lancaster, Clitheroe, Blackpool, Barrowford, Grange-over-Sands, Heysham, Bradford, Fylde, Morecambe Bay, Longridge, Earby, Settle, Tunstall, Barrow-in-Furness, Ingleton, Carnforth, Garstang, Bentham, the Lake District, Skipton and the surrounding areas and in-between.

 

Based in Carnforth, just off the M6 at junction 35, we are ideally placed to reach our clients in Lancashire, Cumbria and the Yorkshire Dales.

 

Find out more about why our clients choose us as their ICT partner.