24/7 Monitored – IT Support

Being ahead of any problems and foreseeing any threats to your IT operations is always more preferable than incident resolution.  With our 24/7 Monitored support option, we can anticipate or be rapidly notified of any system failures.

24/7 Monitored IT support Lancashire, Cumbria and The Dales

One Step Ahead

Our 24/7 Monitored Support option is beneficial to organisations by allowing us to monitor the critical elements of your IT infrastructure.  By ensuring your systems are secure and efficient, this will release your resources to be focused elsewhere in your operations.

 

Security Monitoring

We will monitor your network and check for any unauthorised hacking intrusions and ensure that your systems protection software and anti-virus software is active with the latest security definitions.

 

Data Security

We can ensure that your backup methods are successful and that the schedule is adhered to.

 

Critical Software Updates

We can notify you when your servers and other platforms require critical operating system updates and hardware driver updates.

 

Server Performance

We can monitor the performance of every server and workstation that is present in your system.  RAID systems, operating systems, hard disk performance and quotas, hardware, mail servers, file servers and database servers are amongst the many facets of your servers and workstations that we offer.

 

Network Performance Reporting

Local Area Networks, Wide Area Networks or your Internet connection, we monitor your network performance to maintain and enhance efficiency.  Bottlenecks and downtime can be rectified and reported to us in virtual real time and reduce any performance issues you may have.

24/7 Monitored – Key Features

  • Backup and Restoration Support
  • Network Support
  • New User Setup
  • Software Installation
  • Software Maintenance
  • Software Support
  • Unlimited Phone Support
  • Unlimited Email Support
  • Unlimited Remote Support
  • 24/7 Monitored Support
  • ICT Health Check Audit
  • Preventative maintenance & updates
  • Server Support Hardware
  • Workstation Support Hardware
  • Monthly Service Reports

 

The 24/7 Monitored IT support option is ideal for any size of business and helps ensure the smooth operation of your IT systems.

 

What to do now?
If you’re interested in any of our services, please contact us today or call 01524 732 807 for more information and to speak to a member of our team.

Our Operations

The main areas we undertake our on-site services are Lancashire, Cumbria and the Yorkshire Dales.  We are, however, available for larger projects, Cloud Computing Support, web design services, remote IT support and database design services on a UK wide basis.

 

We have worked with, and continue to work with, clients in the NHS, law firms, charities and other third sector organisations, faith sector organisations, construction companies, schools, council departments, political parties, estate agents, retail outlets and property management firms.

 

We have a wide range of experience in our services and have applied these services, successfully, to a wide range of professions.

 

We have clients in Preston, Kendal, Colne, Nelson, Lancaster, Clitheroe, Blackpool, Barrowford, Grange-over-Sands, Heysham, Bradford, Fylde, Morecambe Bay, Longridge, Earby, Settle, Tunstall, Barrow-in-Furness, Ingleton, Carnforth, Garstang, Bentham, the Lake District, Skipton and the surrounding areas and in-between.

 

Based in Carnforth, just off the M6 at junction 35, we are ideally placed to reach our clients in Lancashire, Cumbria and the Yorkshire Dales.