IT Support Services

We offer a wide range of knowledge and experience and our continual training program guarantees an up-to-date knowledge of the latest technologies.  To this end we offer a number of managed IT support packages that will suit most small to medium sized organisations.

Choosing the Right Solution

Our collection of IT support packages have been designed through the experiences we’ve had with our clients and their most common objectives and budgets.  However, we are far from rigid in our approach and recognise that organisations and businesses will have a range of requirements and we are able to customise our IT support packages to that end; from ad-hoc assistance to 24 hours a day, every single day of the year support, we can cover what you need.

 

Our IT support packages include Monitored 24 /7, Pay As You Go, Remote Support, On-site Support and Premium Support.


Our IT Support Options

Our support options have been structured to give you IT support whatever the issue, wherever it may be required, and whenever you require it.  You can rely on our technicians and strategists to work with you to deliver the support and resources needed to resolve any problems you may have and ensure that you have the maximum availability of your operational infrastructure.

 

Pay As You Go IT support Lancashire, Cumbria and The Dales 24 7 IT support Lancashire, Cumbria and The Dales
Remote IT support Lancashire, Cumbria and The Dales
On-site IT support Lancashire, Cumbria and The Dales Comprehensive IT support Lancashire, Cumbria and The Dales

Who and How We Can Help

Start-ups and Small to Medium Organisations

Starting a business or running an existing enterprise can be a time consuming and resource intensive venture.  Central to the success of a business can be the maintenance of a successful IT infrastructure and it’s operations.

 

We can help you by providing IT support that will limit your financial exposure whilst maintaining reliability, integrity and efficiency.

 

Outsourcing your IT support can release your resources and provide you with a service that is much less costly than an in-house IT department.

Transparent Prices

Our pricing models are straightforward and clear and contain no hidden charges that will hit you down the road.

Knowledge with Experience

Our technical personnel have many years of experience in their line of expertise and what you get with us is an effective IT support partner without the burdensome costs of a dedicated in-house department.

A Genuine Partnership

Our aim is to work with you as a partner and treat your organisation as if it were our own. We will deal with your staff and property with respect and provide you with clarity of communication at all stages.

Flexibility

Our packages are by no means restricted to the standard ones that are listed here.  If you don’t think that our listed contracts are not suitable for you, contact us at a time of your convenience and we can discuss your requirements.

 

What to do now?
If you’re interested in any of our services, please contact us today or call 01524 732 807 for more information and to speak to a member of our team.

Our Operations

The main areas we undertake our on-site services are Lancashire, Cumbria and the Yorkshire Dales.  We are, however, available for larger projects, Cloud Computing Support, web design services, remote IT support and database design services on a UK wide basis.

 

We have worked with, and continue to work with, clients in the NHS, law firms, charities and other third sector organisations, faith sector organisations, construction companies, schools, council departments, political parties, estate agents, retail outlets and property management firms.

 

We have a wide range of experience in our services and have applied these services, successfully, to a wide range of professions.

 

We have clients in Preston, Kendal, Colne, Nelson, Lancaster, Clitheroe, Blackpool, Barrowford, Grange-over-Sands, Heysham, Bradford, Fylde, Morecambe Bay, Longridge, Earby, Settle, Tunstall, Barrow-in-Furness, Ingleton, Carnforth, Garstang, Bentham, the Lake District, Skipton and the surrounding areas and in-between.

 

Based in Carnforth, just off the M6 at junction 35, we are ideally placed to reach our clients in Lancashire, Cumbria and the Yorkshire Dales.